Term and Conditions
Privacy and Safety
Ernie and Mack Candles Privacy Policy.
This Privacy Policy describes how personal information is collected, used and shared when you visit or make a purchase from our site (www.ernieandmackcandles.com).
Personal Information we Collect
When you visit the site we automatically collect certain information about you device, including information about you web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally as you browse the Site we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site. We Refer to this as automatically-collected information as "device information".
Cookies - are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies visit http://www.allaboutcookies.org.
"web beacons", "tags", and "pixels" are electric files used to record information about how you browse the Site
"log files" track actions occurring on the Site and collect data including your IP address, browse type, internet service provider, referring/exit pages and time/date stamps.
Additionally when you make a purchase or attempt to make a purchase through this Site We collect certain information about you including your name, billing address, shipping address, payment information ( including credit cards numbers PayPal log is and other electronic payment methods), email address and phone number. We refer to this as "order information".
When we talk about "Personal information" in thois Privacy Policy we are talking about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.